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Delivery policy

  • Orders are generally shipped on the same day payment process is finalised.
  • Shipping might take up to two buisness days
  • An estimated delivery date will be provided after your order is placed.
  • These dates vary due to carrier shipping practices, delivery location and the items you order. Products may be delivered in separate shipments.
  • Delivery dates noted apply to orders placed by 5:00 p.m. local time and where credit approval and product availability are confirmed by 5:00 p.m. on the same business day* that the order is placed. You will be notified of the estimated delivery date in a confirmation e–mail. (Not available for orders if email address is not submitted.)
  • On custom made items it must take into consideration manufacturing times.
  • In many instances, delivery personnel will deliver your order to your entrance.
  • A "Mail Drop" location is an address where a business or service accepts mail deliveries on behalf of a customer.  We will deliver to Mail Drop locations such as a UPS Store (formerly Mail Boxes Etc.).  However, we are unable to deliver to Post Office Boxes or APO/FPO addresses, and military overseas mail drops. 
  • For your package safety, it is best to have someone available to sign for your order during the hours of 9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays (UPS may deliver to residential addresses up to 7:00 p.m.).The driver will leave a note with instructions on how to receive your order, or you will be contacted for a redelivery.

*Business days are defined as Monday through Friday, except holidays.



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